Free shipping throughout Türkiye

Free shipping applies to all orders within Türkiye with no minimum purchase amount. You pay no shipping fee even when purchasing a single 1 kg pack of Cocoloco charcoal.

Neoclassic international shipping offer

We offer free international shipping on Neoclassic hookah set purchases. Before ordering, confirm delivery availability and the process for your destination country with our support team. International shipping conditions and any shipping fee for other products are communicated before ordering.

Dispatch and delivery

Orders are shipped through the ikas shipping infrastructure. Before ordering, contact our support team for estimated preparation and delivery information for the product and delivery address. Statutory delivery periods remain applicable.

Support with your order

Send your order number with requests about tracking, delivery address changes, missing items or damaged products. If there is damage or an item is missing, sharing photos showing the issue helps us investigate.

Email: [email protected]
Phone / WhatsApp: +90 532 266 51 41